Shipping and Packaging Information

Free UK Shipping: All orders within the UK qualify for free shipping.
Free International Shipping: Enjoy free international shipping on orders over £90. For orders under £90, shipping costs will be calculated at checkout.

Eco-Friendly Gift Packaging

We use recyclable materials for gift wrapping, taking care to craft each package thoughtfully.

Handmade and Custom Design

All Fanfu products are handcrafted by us or in collaboration with our designers. Each piece is uniquely made with the customer in mind, reflecting the distinctive nature of handmade items—no two pieces are ever identical. This approach not only minimizes excess stock and waste but also ensures every accessory is created with greater care and intention for its recipient.

Production and Delivery Times

For specific production and delivery times, please refer to individual product details.

International Customs and Returns

Please note that international orders may be subject to additional fees due to customs regulations. Buyers are responsible for any applicable duties or taxes. If the buyer refuses to pay these charges, it is their responsibility to ensure the parcel is returned to us for a refund. Once the item is received, we will process the return. However, shipping costs for international returns are non-refundable, and the buyer must cover the cost of return shipping.

Data Protection

We comply with the 1998 Data Protection Act and will never share your personal information with any third parties.

If you have any questions about packaging, recycling, or delivery times, please contact us.